Frequently Asked Questions
Everything you need to know about shopping with Cura.
What is the typical shipping timeframe for my order?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on the destination and local customs processing.
How can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please use our online portal to generate a prepaid return label.
Which payment methods do you accept?
Cura accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal. We also offer 'Buy Now, Pay Later' options via Klarna.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own body or a similar garment you already own for the perfect fit.
Are your garments ethically produced?
Sustainability and ethics are at the core of Cura. We partner exclusively with factories that ensure fair wages, safe working conditions, and use recycled or organic materials whenever possible.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.